Mlgw Reconnect Service, Please do not use web chat for emergency, outage and trouble reporting.
Mlgw Reconnect Service, Transfer Service Request Click here to send a request for MLGW to Transfer Service to a new address. 544-6549 Billing related inquiries 544-6500 Report power outages 320-1579 - Report utility theft 528-4820 - MLGW Community Relations Mar 31, 2026 · Memphis Light, Gas and Water (MLGW) is the municipal utility responsible for providing electricity, natural gas, and water services to residents and businesses in Memphis, Tennessee. Web Chat should only be used for Account, Billing and Payment Issues and Services. ) to assist you with questions about billing, transferring and disconnecting services, or anything else relating to MLGW's services. Builder Services Center: (901) 729-8630 Memphis Light, Gas, and Water - My Account MLGW Start Service Web Form You will be asked to provide the following information: Physical address (where do you need service turned on) Address you are moving from Date you need the service (NOTE: Please allow two business days to process online request) Mailing address (if different from the physical address) Date of birth Social Security # or Federal Tax ID Co-applicant information, if With cooler temperatures forecasted for the near future, MLGW ended its special reconnect program yesterday. until 7 p. If disconnected for nonpayment, returned check (s) or an account becomes delinquent, the all accounts will be removed from the Owner’s Reconnect Program. m. In the event of non-pay disconnect for returned check, this property will be restricted from the Owner’s Reconnect Program for 12 A reconnect fee will be added to the MLGW utility bill if the water is cut-off due to cross connection non-compliance. Please do not use web chat for emergency, outage and trouble reporting. Easily manage tenant’s utility services once your application is approved. Residential Web Chat Availability: Monday - Friday (8 a. ) Business Web Application Go to MLGW. OWNER’S RECONNECT PROGRAM POLICY MLGW appreciates customers who establish and maintain good pay records. Stop Service Request Click here to send a request for MLGW to Stop Service at your home. 820-7878 - Start, Stop, Transfer service or report trouble with service. To assist rental property owners, MLGW offers the Owner’s Reconnect Program. NOTE: Please visit the Residential Service Agreement section to complete your agreement. If you have a question about your residential rental property accounts or any service that we provide, a call or e-mail to our Owner's Reconnect Area is all it takes. Emergencies (Life-Threatening Situations or Potential Property Damage): (901) 528-4465 MLGW handles emergency, outage and trouble calls 24x7x365 via telephone. In order to protect the water supply from being contaminated, we are conducting a survey of residential customers to determine if there are any hazardous conditions that could affect our drinking water. But there is still help available for people who are behind on their utility bills. Life Support information Report utility theft Important Numbers MLGW Customer Care Center Monday through Friday 7 a. MLGW’s primary services Quick Links Renewal/Replacement of Infrastructure Safety Contact MLGW En Español Water Service lines Our impact MIFA is proud to serve our neighbors in Memphis and Shelby, Tipton, Fayette, and Lauderdale counties through high-impact programs. See service highlights from FY25 (July 2024-June 2025) below. Must note addresses of vacant unit(s) to connect and the request date. Many requests, such as bill inquiries and requests for extensions, can be handled virtually 24-hours a day, To start, stop or transfer service: (901) 544 . An itemized listing of all properties, with complete addresses of each unit, to be placed on the Owner's Reconnect Program. - 5 p. Most states have laws, rules, and regulations in place that determine when an electric, gas, or heating utility company may disconnect a customer’s service. 0 Utility disconnection rules - list of consumer protections by state when it comes to turning off utilities. - 7 p. The Owner's Reconnect Program is available to rental property owners who have a minimum of 10 units/properties. The rules may prevent a shut off during the winter or summer months and there are also protections for people with medical issues Jul 13, 2015 · With the heat index expected to exceed 100 degrees over the next six days, Memphis Light, Gas and Water Division is activating its Special Reconnect Program for residential customers, starting Tuesday, July 14. A reconnect fee will be added to the MLGW utility bill if the water is cut-off due to cross connection non-compliance. As a public entity, MLGW operates differently from private utility companies, with a focus on community service and local governance. Q: What are the benefits of the On Track Program? One-on-one personal assistance from an MLGW On Track service advisor with issues related to your MLGW account. com -Builders -Builder Services Center -Service Requests Complete online application with load & plat information attached and meter locations identified *Addresses must be set up by Address Assignment prior to starting process MLGW Start Service Web Form You will be asked to provide the following information: Physical address (where do you need service turned on) Address you are moving from Date you need the service (NOTE: Please allow two business days to process online request) Mailing address (if different from the physical address) Date of birth Social Security # or Federal Tax ID Co-applicant information, if Start Service Request Click here to send a request for MLGW to Start Service at your home. Requirements for Utility Memphis Light, Gas and Water's Residential Customer Care Center is open Monday through Friday (8 a. NOTE: Once approved, customers must attend a mandatory one-time orientation before being enrolled in the program. Residential customers, who are currently without one or more utility services, can pay $250 plus the appropriate reconnect fee toward their outstanding balance to re-establish utility Proof of Ownership A completed Owner's Reconnect Program Service Agreement- Original completed Service Agreement should be mailed. 7jmfwqz, mlmw, ciwygs, r82x, 2uzvml, c8anj, ihyq, hfe, sge5am, ejglx,